13 Questions To Ask Before Hiring A Construction Company

Whether you’re remodeling or renovating your home, your contractor can make all the difference in how smoothly your project runs and how great the final result looks. The right contractor will handle your project professionally and with care, paying close attention to every detail.

A good contractor has more than experience. They also have the expertise to find solutions, stay on budget, and get the job done right. They’ll communicate clearly, stick to agreed timelines, and make sure the work is done safely and up to code.

13 Questions To Ask Before Hiring A Construction Company

1. What kind of experience do you have? Have you worked with projects like mine?

This is a great way to get to know a contractor and help you determine if they’re right for your project. Ask about their years of experience, the number of projects they’ve completed, and if they have experience with your type of project.

The most reliable contractors are usually proud to share their work, so be sure to ask for references or testimonials from past clients. Check out their reviews on platforms like Angie’s List or HomeAdvisor for more insight but remember that reviews can have two sides. If you’re concerned about any negative reviews, discuss them directly with the contractor to get their side.

2. Are you licensed, insured, and bonded? What kind of licensing and insurance do you have? Does it protect both me and your workers during the project?

A business license alone isn’t enough. The proper licensing confirms that they comply with local regulations, and insurance protects you as well as their workers in case of accidents or damage.

Hiring an unlicensed or uninsured contractor is very risky. Make sure you always ask this question and check that their insurance certificates are up to date.

3. How do you usually resolve disagreements?

While disagreements are rare, they can happen. A professional contractor should have a clear procedure for handling conflicts, ideally through negotiation, mediation, or seeking expert advice. If they can’t provide an answer, it’s a potential red flag.

4. Will you arrange for the required permits and inspections?

Structural changes often require permits and inspections. They’re also often required for construction, plumbing, or electrical upgrades. A qualified contractor will know what’s needed and handle the process for you.

Permits and inspections can add to your project’s timeline and cost, but they’re necessary for compliance.

5. What does a typical workday look like?

You can get a sense of a contractor’s work ethic and organization by asking about their working schedule. Consider asking about start and end times, noise levels, and whether you need to be home at certain times.

6. How long do you estimate it will take to complete the project? How will you address any changes in our timeline?

Delays can happen, but your contractor should provide a realistic schedule with start and completion dates and key milestones. Ask how they’ll manage unexpected changes and keep you informed throughout the process.

7. Do you work with subcontractors? Is the same team going to work on my project?

To manage multiple projects simultaneously, contractors typically hire subcontractors. Find out how they’ve vetted and qualified their subcontractors and confirm that the same team will work on your project from start to finish. Make sure that all subcontractors are insured as well.

8. How does your business deliver contracts? If there are additional charges, how will they be handled?

Contractors generally use three types of contracts:

Guaranteed Maximum Price (GMP): Sets a budget cap and itemized costs. Any savings are often shared.

Lump Sum: Provides a fixed price for the entire project, though the contractor keeps excess funds.

Cost Plus: Outlines costs and profit margins, but you may cover unexpected expenses.

Renovations are never predictable. To avoid surprises, your contract should clearly state that any additional costs require your approval.

9. When and how will payments be made?

Before signing a contract, you should discuss payment terms. Payment schedules typically include an upfront deposit, installments tied to milestones, and a final payment upon completion.

A clear payment plan can help make it easier to manage your finances and keep your project on track.

10. What is the best way to contact you?

Communication can make or break a project. Ask about their preferred communication methods, their primary contact person, and typical response times

11. Does the material or service involved come with a warranty?

Most contractors offer warranties that cover materials and workmanship, often for a year or more. Before starting a project, make sure you understand the warranty coverage and duration, and receive copies of both the manufacturer’s and contractor’s warranties.

12. Will you clean up every day? If the project lasts a few days, where and how will you store tools and equipment?

Decide if you prefer daily cleanup or just at the end of the project. Note that a daily cleaning can add to the cost and timeline of a project.

When the project is expected to last several days, find out how they store their tools and equipment to keep them safe and out of sight.

13. What measures will you take to protect my property?

Renovations can create dust and debris, which can damage your home. You can take several protective measures, such as covering your furniture with plastic coverings or tarps, but you should also ask them what they usually do to protect floors, interiors, and walls.